Custom Shopify Email Templates

Our custom Shopify email templates include all 30+ email notifications that Shopify support. When Shopify add new emails to their system, we add them to all our existing themes, usually within a few days of release.

30+ email templates included:

Order confirmation - Sent automatically to the customer by Shopify after they place their order online
Order edited - Sent to the customer by Shopify after their order is edited in the Shopify admin (if you select this option)
Order edit invoice - Sent to the customer after their order is edited in the Shopify admin and they owe money (if you select this option)
Order cancelled - Sent automatically to the customer by Shopify if their order is canceled (if you select this option)
Refund notification - Sent automatically to the customer by Shopify if their order is refunded (if you select this option)
Draft order invoice - Sent to the customer by Shopify when a draft order invoice is created. You can edit this email invoice before you send it.
Buy online for Shopify POS - Sent to the customer by Shopify when their order will be completed without the help of store staff. You can email a draft order to the customer using Shopify POS.
Abandoned checkout notification - Sent to the customer by Shopify if they leave checkout before they buy the items in their cart
POS and mobile receipt - Sent to the customer by Shopify after they complete an in person order and want to be emailed a receipt
POS exchange receipt - Sent to the customer by Shopify after they complete an exchange in person and want to be emailed a receipt
POS exchange V2 receipt - Sent to the customer by Shopify, when they complete an exchange V2 in person and want to be emailed a receipt
Gift card created - Sent automatically to the customer by Shopify when you issue or fulfill a gift card
Payment error - Sent automatically to the customer by Shopify if their payment can’t be processed
Pending payment success - Sent to the customer by Shopify, when their pending payment is successfully processed after they have checked out
Pending payment error - Sent to the customer by Shopify, if their pending payment can't be processed after they have checked out
Fulfillment request - Sent automatically to a third-party fulfillment service provider when order items are fulfilled
Shipping confirmation - Sent automatically to the customer by Shopify when their order is fulfilled (if you select this option).
Shipping update - Sent automatically to the customer by Shopify if their fulfilled order’s tracking number is updated (if you select this option).
Shipment out for delivery - Sent automatically to the customer by Shopify after the status of their fulfillment changes to 'out for delivery'
Shipment delivered - Sent automatically to the customer by Shopify after the status of their fulfillment changes to 'delivered'
Local order out for delivery - Sent to the customer by Shopify, when their local order is out for delivery
Local order delivered - Sent to the customer by Shopify, when their local order is delivered
Local order missed delivery - Sent to the customer by Shopify, when they miss a local delivery
Ready for pickup - Sent to the customer by Shopify, through Point of Sale or the Shopify admin. Lets the customer know their order is ready to be picked up.
Picked up - Sent to the customer by Shopify, when the order is marked as picked up in the Shopify admin
Customer account invite - Sent to the customer by Shopify with account activation instructions. You can edit this email before you send it.
Customer account welcome - Sent automatically to the customer by Shopify when they complete their account activation
Customer account password reset - Sent automatically to the customer by Shopify when they ask to reset their account's password
B2B access email - Sent to the customer by Shopify, when you contact them from the orders or customers page in the Shopify admin
Customer payment method update request - Sent to the customer by Shopify, when they ask to update their stored payment method
Customer payment method restore request - Sent to the customer by Shopify, when they ask to restore their inactive payment method
Contact customer - Sent to the customer by Shopify when you contact them from the orders or customers page. You can edit this email before you send it.
Return instructions - Sent to the customer by Shopify, when you create a return. Includes instructions as well as a return label, if applicable.
Return label instructions - Sent to the customer by Shopify after creating a return label
Email marketing confirmation - Sent by Shopify to the customer automatically when they sign up for email marketing (if email double opt-in is enabled)
New order notification - Sent by Shopify to order notification subscribers (staff), when a customer places an order
New draft order notification - Sent by Shopify to draft order notification subscribers (staff), when a customer submits an order for review