CM Commerce - Default

Order confirmation - Sent automatically to the customer by Shopify after they place their order online

Order edited - Sent to the customer by Shopify after their order is edited in the Shopify admin (if you select this option)

Order edit invoice - Sent to the customer after their order is edited in the Shopify admin and they owe money (if you select this option)

Order cancelled - Sent automatically to the customer by Shopify if their order is canceled (if you select this option)

Refund notification - Sent automatically to the customer by Shopify if their order is refunded (if you select this option)

Draft order invoice - Sent to the customer by Shopify when a draft order invoice is created. You can edit this email invoice before you send it.

Buy online for Shopify POS - Sent to the customer by Shopify when their order will be completed without the help of store staff. You can email a draft order to the customer using Shopify POS.

Abandoned checkout notification - Sent to the customer by Shopify if they leave checkout before they buy the items in their cart

POS and mobile receipt - Sent to the customer by Shopify after they complete an in person order and want to be emailed a receipt

POS exchange receipt - Sent to the customer by Shopify after they complete an exchange in person and want to be emailed a receipt

POS exchange V2 receipt - Sent to the customer by Shopify, when they complete an exchange V2 in person and want to be emailed a receipt

Gift card created - Sent automatically to the customer by Shopify when you issue or fulfill a gift card

Payment error - Sent automatically to the customer by Shopify if their payment can’t be processed

Pending payment success - Sent to the customer by Shopify, when their pending payment is successfully processed after they have checked out

Pending payment error - Sent to the customer by Shopify, if their pending payment can't be processed after they have checked out

Fulfillment request - Sent automatically to a third-party fulfillment service provider when order items are fulfilled

Shipping confirmation - Sent automatically to the customer by Shopify when their order is fulfilled (if you select this option).

Shipping update - Sent automatically to the customer by Shopify if their fulfilled order’s tracking number is updated (if you select this option).

Shipment out for delivery - Sent automatically to the customer by Shopify after the status of their fulfillment changes to 'out for delivery'

Shipment delivered - Sent automatically to the customer by Shopify after the status of their fulfillment changes to 'delivered'

Local order out for delivery - Sent to the customer by Shopify, when their local order is out for delivery

Local order delivered - Sent to the customer by Shopify, when their local order is delivered

Local order missed delivery - Sent to the customer by Shopify, when they miss a local delivery

Ready for pickup - Sent to the customer by Shopify, through Point of Sale or the Shopify admin. Lets the customer know their order is ready to be picked up.

Picked up - Sent to the customer by Shopify, when the order is marked as picked up in the Shopify admin

Customer account invite - Sent to the customer by Shopify with account activation instructions. You can edit this email before you send it.

Customer account welcome - Sent automatically to the customer by Shopify when they complete their account activation

Customer account password reset - Sent automatically to the customer by Shopify when they ask to reset their account's password

B2B access email - Sent to the customer by Shopify, when you contact them from the orders or customers page in the Shopify admin

Customer payment method update request - Sent to the customer by Shopify, when they ask to update their stored payment method

Customer payment method restore request - Sent to the customer by Shopify, when they ask to restore their inactive payment method

Contact customer - Sent to the customer by Shopify when you contact them from the orders or customers page. You can edit this email before you send it.

Return instructions - Sent to the customer by Shopify, when you create a return. Includes instructions as well as a return label, if applicable.

Return label instructions - Sent to the customer by Shopify after creating a return label

Email marketing confirmation - Sent by Shopify to the customer automatically when they sign up for email marketing (if email double opt-in is enabled)

New order notification - Sent by Shopify to order notification subscribers (staff), when a customer places an order

New draft order notification - Sent by Shopify to draft order notification subscribers (staff), when a customer submits an order for review

✔ Desktop and mobile optimized email designs

✔ Built specifically for Shopify, so we support all their features

✔ Support for discount and product recommendation sections to sell more

✔ Automatically fills in order and customer data for each order/customer

✔ Include your logo, colors and fonts so it matches your website design

✔ Customizable store details, including your contact details, social and tax information

✔ Add, remove and move sections within each emails

✔ Click and type translation, or just change the wording to suit your style

✔ Include product images and barcodes for easier packing

✔ Easy date and address formatting to suit your country.

✔ Correctly show order pricing, tax info, order notes, and product details.

✔ Include the text of important terms and conditions

✔ Support for Product Options and Product Customizer apps

Visit our help site or contact us on hello@orderlyemails.com

Available 24/7, every day of the year